These are the terms and conditions for Ibbitson’s Quality Meat. All products offered for sale are produced by Ibbitson’s. By accessing this site you agree to be bound by these terms and conditions.
Once you have made your choice of products, the size required and added them to your Shopping Basket, proceed to Checkout to submit your order. On receipt of your order, you will receive a confirmation email.
Unless otherwise stated, all goods will be produced within 48 hours from receipt of your order and despatched on the day of production. They will be sent to you in insulated packaging with ice gel packs to ensure that they reach you in pristine condition. Orders should reach you within 24 hours. Deliveries to the Highlands and Islands and some other outlying areas may take longer. Most products will have a use-by date of at least five days from the date of despatch which will be shown on the packaging. Within this period they must be kept under refrigeration. They can be frozen for a period of up to 6 months. Goods should be frozen on day of receipt.
All goods will be delivered to the address provided and will require a signature on receipt, unless prior arrangements have been made. We do not take responsibility for any incorrect information that you have given regarding delivery date and address.
We may refuse to process an order due to the any of the following;
Your privacy is paramount to us and we are committed to protecting and maintaining the security of any personal information provided. We fully adhere to the UK Data Protection legislation and will only contact you with your consent.
On submission of orders, payment will be deducted from your debit/credit card via our secure Barclaycard connection.
All orders are delivered by express next day delivery (weekdays only).
£20 and under £10.00
Over £50 £16.85
Due to the perishable nature of our products, we regret that no returns are possible. However, to ensure customer confidence, if you are not satisfied with your products, please contact us within 24 hours via email – email@example.com
You may cancel your order at any time prior to it being dispatched by us.
Unless you have provided it voluntarily, we will not collect any personal information – i.e. your name, address, telephone number or email address. Unless stated otherwise, we will use the information you have provided as follows:
To the best of our ability, we will at all times maintain the confidentiality of your personal information and will never disclose it to a third party.
If you have any questions about privacy please contact us.
All graphics, photographs and copyright material remain the sole property of Ibbitson’s Quality Meats. Material and content from the site cannot be modified or replicated.
We reserve the right to modify these Terms & Conditions without notice. Please check this page regularly to ensure you are aware of the current version.
Ibbitson's are proud to have received star ratings for our sausages in the Great Taste Awards 2014 and Gold and Silver in the BPEX Awards.
We pride ourselves on customer service and delivering the highest quality products direct to your door.
However, we are currently offering a free home delivery service within a five mile radius of Sunderland town centre for orders of £20 or more. Orders can be placed by calling the shop - 0191 567 4340 by email to firstname.lastname@example.org or at https://www.ibbitsonshomedeliveries.co.uk/. You can also contact us via our Facebook page - Ibbitsons of Sunderland - https://www.facebook.com/IbbitsonsofSunderland/
Our shop in Jacky White’s Market remains open for business and a call and collect service is also available.